DATA DELETION POLICY
We value your privacy and are committed to ensuring that your personal data is handled securely and responsibly. This policy outlines the process for requesting the deletion of your data from our app.
Introduction
To request the deletion of your data, please follow these steps:
- Login to Your Account: You must be logged into your account on our app to initiate a data deletion request. This ensures that only authorized users can request the deletion of their data.
- Navigate to Account Settings: Once logged in, go to the 'Account Settings' section of the app.
- Confirmation of Request: After submitting your request, we will contact you to confirm that the request has been received.
Processing Your Request
- Verification: We will verify your identity to ensure that the request is legitimate. This may involve additional security questions or verification steps.
- Data Deletion: Once your request is verified, we will proceed with deleting your data. This process may take up to 30 days to complete.
- Notification: You will receive a notification once your data has been successfully deleted.
Important Considerations
- Irreversibility: Please note that once your data is deleted, it cannot be recovered. Ensure that you have backed up any important information before submitting your request.
- Legal Obligations: In certain circumstances, we may be required to retain some of your data to comply with legal obligations. In such cases, we will inform you of the specific data that cannot be deleted and the reasons for its retention.
Contact Us
If you have any questions or need assistance with the data deletion process, please contact our support team at [insert contact information]. Feel free to customize this policy to better fit the specific needs and legal requirements of your app. TreeHouse – hallo@treehouse.kids
